New standard logo

Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
Read More

Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

Recent Posts
Life Insurance Options

Life insurance is a contract between an...

Traveling And Insurance

Most people think of emergency medical services...

Will California Be On Fire This Summer?

California is in its fourth year of the worst...

How To Spot And Prepare For A Tornado
Posted 08-28-2014 by Steig Westerberg

Tornadoes are nature's most devastating storms, reaching winds of approximately 300 miles per hour, powerful enough to lift cars and level buildings, destroying neighborhoods and towns in mere minutes. Heavy rains, flash floods and lightening typically accompany tornadoes as well as hail and include whirling winds that take on a funnel shape. When a tornado strikes, your preparedness can mean the difference between life and death.


Storm Spotters and Forecasters

Storm spotters and forecasters have learned how to recognize specific thunderstorm features that make tornado development likely. Some of the visual cues include what are referred to as a rear flank downdraft and others include distinct patterns in radar images with a good example being TVS (tornadic vortex signature). Storm spotters are individuals who have been specifically trained to identify tornado conditions and report them to the National Weather Service. It's important for everyone living in a tornado area to understand the difference between a tornado warning and a watch as well. A warning means that a tornado has been indicated by weather radar or if one is sighted in which case you should take shelter immediately. A watch indicates that tornadoes are a possibility in and around the watch area.


There is no such thing that your safety is guaranteed when a tornado strikes because just about anything can happen due to the violence of tornadoes.  They have the power to blow away and/or level homes, businesses and their occupants. In order to protect yourself and your family from this natural disaster, adhere to the following guidelines.


Preparing For a Tornado

Even with considerable advances in tornado prediction and tracking, there still isn't a lot of time to prepare for a tornado when it actually strikes. Being prepared ahead of time is the most important thing you can do to improve the probability of surviving a tornado. If you live in an area where they are commonplace, you should review your emergency plans with your family and make sure everyone understands every part of it. In addition, you'll want to check that you have the right supplies on hand, including water, non-perishable food, batteries, flashlights and a weather radio. It's also a good idea to secure or move items in and around the home, including diseased/damaged tree limbs, trash cans, and furniture, basically anything that has the potential of becoming projectiles. 


There's a chance that your family may not all be together when a tornado strikes, so you'll want to know how to get in contact with each other and what to do in case of an emergency. Another thing to keep in mind is that it might be easier during or following a tornado to make a long distance call than to make a call across town. Consider coming up with an out of town contact who will communicate between separated family members for you.


Protect Your Personal Possessions and Important Paperwork

One thing that homeowners and businesses often overlook is securely storing their home inventory information, photos of their possessions and other important paperwork including receipts, insurance policies and more. If you use a service like, when disaster strikes, you'll know that all the information about your home inventory is in a safe place and you'll be able to prove what possessions you own and get the correct coverage for your home and possessions. 


What To Do If a Tornado is Predicted 

1. At the first sign of a tornado, or if a tornado warning has been issued, stop whatever you're doing and find shelter immediately, even if you don't actually see the tornado. If you live in a tornado area, there's a good chance that the city you live in has areas that have underground tornado safe rooms including schools. Some homes and businesses have their own, specifically designed, tornado shelters as well. Underground tornado shelter or a specially designed tornado safe rooms is the safest place to be during a tornado. If you live in a high risk area, you should find out where these shelters are located or consider purchasing a prefabricated shelter. You can actually get a guide from FEMA (Federal Emergency Management Agency) on how to build a shelter.


2. If there isn't a tornado shelter available, head to the basement of a nearby building, stay away from windows and cover yourself with a sleeping bag, mattress or cushions. In addition, get under a heavy table of one's available, using it as protection from falling debris. 


3. If you're in a building without a basement, head to the lowest floor and look for shelter in a small room (closet/bathroom), away from windows, located towards the center of the home. Interior hallways without windows are also good options or underneath a stairwell. Bathrooms are particularly effective because they're fortified by pipes and they're even more effective if there's a bathtub present that you can lie down in. No matter where you are, lie face down or crouch down low to the ground and cover your head with your arms and hands. 


4. If you get stuck in a vehicle when a tornado is approaching, get out and look for shelter ASAP. Cars aren't safe shelters during tornados and you should never take the risk of trying to outrun a tornado.


5. Stay in your shelter until danger has passed and if possible, listen for advisories from the National Weather Service, or local radio station before leaving. It's important to keep in mind that it's common for multiple tornadoes to form in an area, so it might not be safe to leave shelter after the first one has passed. Once you've confirmed that it's safe to leave your shelter, exit carefully because after a tornado hits, you're likely to run into hazards that include falling debris, collapsing buildings, blocked roads and flooding. You'll also want to avoid fallen power lines and avoid using lighters and matches in case of fuel tank or natural gas leaks. Keeping an eye on your surroundings, proceed with caution, because there's a good chance that there are sharp objects scattered on the ground and never enter any damaged buildings.

Tags: Tornado


Complete the fields below:
Retype Password
Subscribe Premium
By creating an account, you agree to our Terms