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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
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Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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Is There Danger Hiding In Your Walls?
Posted 12-04-2014 by Steig Westerberg

Electricity is something we take for granted. It allows us to enjoy lights at the flick of a switch as well as all the appliances and electronics that makes life easier and more fun. But, electricity can also be very dangerous and is the cause of over 50,000 house fires every year in the U.S. alone.


You are careful to not leave a fire in the fireplace when you're going to bed or leaving home. You wouldn't think of leaving candles lit  when you're not around to watch over them. But, you may be ignoring a potential danger right in your walls -- your electrical wiring. 


Some simple knowledge of how to recognize potential wiring problems can protect your family and your home. Always be aware of these warning signs of faulty wiring:


  1. If you live in an older home that still uses fuses keep in mind that most of these homes were set up to accommodate about 30 amps of power as opposed to the 100-200 amps in newer homes. With all the electronics and appliances found in modern homes, it's easy to overload a 30 amp circuit. If you find that you are constantly replacing fuses or are tripping the circuit breakers (which means the circuit is overloaded and shuts itself off for safety) you don't have enough power for your needs. Also, if you are using extension cords all over your house to accommodate all your appliances and electronics, your wiring is probably inadequate and needs to be updated. Either of these situations are dangerous and can increase the chances of an electrical fire. Your best course of action is to contact a reputable electrician and bring your house up to code.
  2. Lights that flicker or blink for no reason. Once you've established that the light bulb is good, call an electrician to assess what is causing the problem and how best to fix it. Flickering lights are often caused by overloaded circuits which can  lead to house fires.
  3. Outlets and light switches that look like they've been burned or that make buzzing noises. These are signs of faulty wiring and a very dangerous situation. If this happens it could be a problem with the outlet or switch or with the wiring to that outlet or switch. While potentially very dangerous, it may not be that expensive to fix. An electrician can tell you if it's just the outlet or switch or some wiring issues at that one spot.
  4. An acrid smell. If you smell something burning it may be a sign of a small fire inside the walls due to an electrical short. If you smell burning immediately turn of the circuit breaker, or remove the fuse, for that outlet or light switch and  call an electrician.
  5. If you get shocked when you touch a light switch or outlet.  Getting shocked is a very serious sign of an electrical short and can lead to fire and electrocution. Immediately turn off the circuit breaker or remove the fuse for that outlet and call an electrician. 


In addition to these year round electrical fire hazards, there are other hazards you should watch out for specifically during the holiday season.


  1. To decrease the chances of a fire, make sure all your holiday decorations are UL approved.
  2. Inspect all electrical decorations every year before you use them. If you see any frayed or cut cords, throw those decorations away.
  3. Carefully read and follow instructions in regards to how many light strings can be plugged in together. Too many decorations plugged into one outlet is a common cause of circuit overload and can lead to fire.
  4. If you replace bulbs on strings of lights, make sure you use the proper wattage bulb, preferably one that was included with that string of lights.
  5. Make sure all outdoor decorations are approved for outdoor use. And remember, you still have to prevent outdoor electrical decorations from getting wet.
  6. Use only outdoor approved extension cords and keep them out of standing water.
  7. And last, but not least, always unplug all electrical decorations before going to bed or leaving your home. In addition, make sure all candles and fires are out too.



The bottom line is that when it comes to electricity always play it safe. Don't hesitate to call an electrician if you see signs of wiring problems. Wiring issues can have devastating consequences but they aren't always expensive to fix. Sometimes a potentially deadly situation can be easily and cheaply rectified  so don't put it off!


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