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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
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Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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Should You Get Flood Insurance?
Posted 12-08-2014 by Steig Westerberg

One of the most misunderstood aspects of homeowners insurance is flood insurance. Many people don't realize that if they want to add flood insurance they have to buy it separately; Typical homeowners policies don't offer flood insurance. 


Another common mistake homeowners make is that they think that they don't need flood insurance if they don't live close to an ocean or river. The truth is that with the right conditions, any home can be at risk for flooding.


The bottom line is that if it rains where you live, you may be vulnerable to flooding.


As a matter of fact,  flooding is the most common natural disaster in the United States each year.


Not fully understanding what is and isn't covered in your homeowners policy can put you in a precarious position and could put your home at risk if you ever do experience any flooding.


Flood insurance is available from the National Flood Insurance Program (NFIP) which is run by FEMA. To be eligible to purchase flood insurance, you will need to verify that your community participates in the program. 


The cost for flood insurance can vary widely depending on whether or not you cover your structure alone or if you cover your structure along with the contents. But the biggest determination in how much you pay for your flood insurance will be where you live.


If you live in an area that is prone to flooding, your premium will be higher. If you live in a high risk area and you have a mortgage you will almost certainly be required to have flood insurance.


Obviously, there is nothing you can do to control the weather, and you can be at risk for a flood with more than just a lot of rain. 


For example, homes built near rivers can experience floods from ice jams which can create flooding by blocking the normal flow of the river. This type of flood can be particularly devastating due to the freezing temperatures as well as the weight of the ice. 


There are, however, other things that can cause flooding issues in your house. There are also some simple steps you can take to control them:


 1. If you have trouble with water in your basement the first place you should look for a solution is the way your lawn is graded near your home. If the ground around your home allows water to pool up against the foundation, it can cause wet basements. Make sure the ground slopes away from your house.


2. Keep all gutters and downspouts clear of debris and in good repair. Add extenders to your downspouts so all the water drains far away from your home. 


3. If you do tend to get a lot of water in your basement, you can add a sump pump. It is also important to test it at least annually to make sure it is working properly.


At the end of the day, it's your responsibility to make sure you are adequately insured and protected against as many situations as you can reasonably expect.


Talking to a qualified local insurance agent can answer all the questions you have about your coverage.


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