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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
Read More

Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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How To Create A Home Emergency Kit
Posted 06-23-2014 by Steig Westerberg

Having an emergency kit ready to go is another way to protect 

yourself and your family. After a natural disaster it could take 

several days for help to arrive. 


In the meantime you and your family will have to get by without 

essential services such as running water, electricity, or even 

working toilets. 


Having the right amount and combination of supplies on hand and 

ready to go can make these situations safer and a little more 



Putting your kit together may seem overwhelming but it isn't, especially when you have this article to use as a cheat sheet!


Remember, that ideally you will have at least 3 days worth of 

these basic supplies in your emergency kit:


1. Food. You want to have a 3 day supply of non-perishable food for everyone in the family... remember to include food for your pets. And don't forget the can opener!


2.Water. Have at least 1 gallon of water for each member of the 

family for each day (at least 3 gallons per person). Also extra water for your pets.


3. First aid kit


4. Flashlight with extra batteries 


5. A weather radio. One that is hand cranked is great since you 

don't have to worry about batteries. If you do opt for the 

battery powered version make sure you have extra batteries in 

your kit.


6. Whistle. This can help alert rescuers to your location.


7. Dust mask. This can protect you and your family from 

dangerous substances in the air.


8. Baby wipes and trash bags. These will make person hygiene 



9. Basic tools. You want to be able to turn off your gas main, so make sure you have a wrench or pair of pliers. 


10. Maps of your area. This can make it easier to evacuate if the primary routes are blocked.


Including these items in your kit will cover the basics, but there are still other things that can be a big help and should be included too:


1. Extra glasses and prescription medications.


2. Diapers and formula if you have an infant.


3. Cash


4. Books. Field guides such as a book on emergency medical 

treatment can be very helpful in an emergency.


5. Blankets or sleeping bags for each member of your household.


6. At least one change of clothes for each member of the 

family, this should include underwear and socks and a good pair 

of shoes. Stay away from sandals or flip flops, you want 

support and protection for your feet.  Make sure to consider 

climate. Have one set of summer and one set of winter clothes 



7. Chlorine bleach and medicine dropper. You can use bleach as a 

disinfectant (9 parts water to one part bleach) or, in a pinch, 

you can even use it to treat water (16 drops of bleach per one 

gallon of water). Don't use scented or color safe bleach. Stick 

with just plain chlorine bleach.


8. Matches. Make sure they are in a waterproof container 

otherwise they won't do you any good!


9. Food supplies. Paper plates, cups, plastic eating utensils 

and napkins.


10. Books, games and activities to keep everyone (especially the 

kids) occupied. Also paper and pencil.


11. Feminine supplies and baby wipes. 


12. And last, but definitely not least, all your important 

personal information including insurance information, bank 

account numbers, etc. Make sure all your important papers are in 

a water proof container. 


Or, you could just upload them all to Altoserv. That way they are online safe and secure and ready whenever you are!


Keeping your emergency kit in a plastic container with wheels 

will make it easy to load into your car or just keep handy 

depending on the particular emergency you find yourself in. 


Keeping you and your family safe starts with taking the time to 

be prepared. Having a well stocked emergency kit is a great 



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