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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
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Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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Your Bike May Be Going For A Ride Without You
Posted 02-18-2015 by Steig Westerberg

If you’ve never had your bicycle stolen you probably haven’t given bike theft much thought. But bike theft is a problem that is growing exponentially. Some areas, urban primarily, are harder hit but no part of the country is immune. 


For example, according to the National Stolen Bike Registry, in the Bay Area of California bike thefts have doubled since 2009. The FBI estimates that over 300,000 bikes are stolen each year in the U.S. It’s difficult to come up with precise numbers since many people don’t report a stolen bike; the actual number is probably much higher. 


According to Robert Prinz, education director at Bike East Bay, "Bike theft is really a huge issue, especially here in the Bay Area.  It's actually an issue that's getting worse, and it's not just an urban problem anymore."


It’s not uncommon for a stolen bike to end up hundreds, even thousands of miles away from where it was stolen, they are often sold off in a flea market within a few days of being stolen.


Cycling advocates point out that when a bike is stolen it can be virtually impossible to recover it if the owner hasn’t taken the proper steps to prove their ownership:


  • Take detailed photographs of your bike
  • Write down the serial number
  • Keep all purchase records and receipts


Once you’ve gotten this information make sure it is kept in an easy to access, safe location.  Altoserv makes it easy for you to keep track of your receipts, photographs and other documentation so you can increase the odds of recovering your bike if it is stolen.


If you fail to do these things, the odds of recovering your bike are at around 2% according to experts. 


There are also many anti-theft and tracking devices coming on the market which can help deter a thief or track the bike if it is stolen. These devices range in price to around $120 all the way up to over $1,000. 


Many of these devices will provide GPS coordinates of where your bike is located. Some go even further though; they can alert you on your smartphone if your bike has been moved and some of them can even lock the rear wheel preventing the thief from riding the bike.


When you consider that a high end bike can cost well over $1,000 these high tech gadgets don’t seem so expensive!


In addition to these devices, there are other ways you can prevent your bike from being stolen in the first place:


  • Don’t use chains or cables to secure your bike, they are too easy to cut. Instead use a heavy duty U lock. Ideally, you should lock both the front and rear wheel since locking only the front will often mean the wheel will still be there but the rest of the bike is gone. Then, for added protection, use a cable to secure the seat. 


  • Try to vary your routine and don’t leave your bike at the same location multiple days in a row; it’s too easy for bike thieves to learn your routine and be ready to pounce as soon as you walk away. 


  • Try to leave your bike in well-lit areas where there is a lot of traffic. 


  • And, of course, keep all your photos and purchase information recorded with Altoserv where it can be easily accessed if you ever need it.


It doesn’t matter if your bike was purchased for a few hundred dollars at the local chain store or if you spent thousands of dollars; you still want to protect your property. 


Being aware of the danger is the first step. The next step should be to protect your property by keeping accurate records and following the tips I listed above. 


Remember, bike theft is a growing problem all around the country so don’t think it can’t happen to you, protect your bike!





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