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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.

Consistency

Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.

Reporting

Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.

Security

Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.

Customers

  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
Read More

Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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Are More Comprehensive Homeowners Policies Viable?
Posted 07-01-2014 by Steig Westerberg

Homeowner's insurance policies rarely cover every possible event that might damage the home. These exclusions can bring about significant out of pocket expenses to the homeowner and may lead them to seek other policies to cover those exclusions.

 

The problem with this is that getting multiple policies to cover as many eventualities as possible is pricey. Affordability is the single biggest problem when it comes to all inclusive insurance policies.

 

With the increase in population in high risk areas and the increasing numbers of devastating storms in those areas, the GAO has been asked to study the viability of private insurers offering more comprehensive coverages for events that are now excluded.

 

The main problem with more comprehensive policies is that they would have higher costs. Consumers would be less likely to buy these more expensive packages even if insurance companies charged based solely on risk. With the increased costs and lower sales the insurance companies run the risk of losing money, which is the main reason they are reluctant to do it.

 

The insurance companies have cited evidence to show that consumers simply do not want to pay more on insurance, using the Flood Insurance Program as their evidence. Despite the increased protection, consumers generally opted to not get the coverage as it increased their expenses. 

 

It has been noted that insurance policies are one of the expenses home owners typically try to keep as low as possible, this leads many insurers to worry that only the highest risk homeowners would actually buy such a product.

 

To summarize; the main issues that must be addressed in order to get more comprehensive insurance packages are the following:

 

Insurance companies would need the ability to accurately predict the potential risks involved so that they can know with reasonable certainty if it's cost-effective or not.

 

Additional, consistent efforts to mitigate the damage brought about by natural disasters such as floods, earthquakes, and hurricanes, as well as other policies to improve home construction to better withstand these events.

 

All in all, while it will certainly be a challenge to get more comprehensive insurance packages, the hurdles are not insurmountable. With proper cooperation and a demand by consumers, it can be made worthwhile for insurance companies to offer more inclusive insurance policies so that homeowners do not need to worry about whether their policy covers the natural disaster that just demolished their home.


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