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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
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Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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What Is A Smart House?
Posted 03-30-2015 by Steig Westerberg

Smart homes used to be only for the very rich or very tech savvy. Today however, more people are getting their own homes wired to be smart homes.  As a matter of fact the industry is expected to grow from just over 9 billion this year to over 40 billion by 2017.


Of course the internet and the availability of portable computers such as smart phones and tablets have made this all possible, whether you want to control your home  systems from the office, on the drive home or just when you're sitting on the couch, a smart home can be run more efficiently.


Today, if your home is a smart home, you can pick up your smart phone and check on many of the systems of your home, everything from checking that your kids made it home from school to adjusting the thermostat.


Of course, with all this technology does come a price tag, the actual amount will depend on how many systems you want to automate but can range from several hundred dollars up to $250,000 and above. Many people just start with some basic home automation such as security cameras, lighting and environmental controls like heating and cooling and add other systems at a later time.  


If you choose to hire a professional to help you set up your smart home, make sure they have a joint certification by the Consumer Electronics Associates as well as the Computing Technology Industry Associations (CEA-CompTIA).  This certification ensures that the person you hire can not only install your smart home technology but is also qualified to troubleshoot problems.


In addition to making life a little easier and more secure, smart homes can actually cut back on your energy costs by keeping the systems you aren't using in a sleep mode or just making sure that the lights get turned off when no one is in the room. Smart home technology can also be good for senior citizens and may make it possible for them to stay in their homes longer.


The ability to turn off the stove or water, notify emergency help if there is a fall and even help remind them to take their medications are all ways that technology can help seniors live a safer more independent life at home. 


It is expensive technology but it may be less expensive than moving to a nursing home.


If you are interested in setting up a smart home, here are a few things to think about:


1. How big and elaborate will your system be? Will you automate all systems of your home, or just one or two? Of course one of the main factors here will be your budget.


2. Will the system be easy enough for everyone in the household to use?


3. How easy is the system to change? Will it be easy to change settings or add new systems in the future?


In addition to all the conveniences and safety you can get from a smart home, you may also be able to save a little on your homeowners insurance policy.


There are many ways you can protect your home and belongings. Whether you choose to invest in smart home technology or not, you can still protect your home and belongings by keeping detailed photos, videos and receipts of all your belongings. Altoserv makes it easy to keep all the records you need to protect your belongings and have easy access to them whenever you need them!  Even a smart home can use a little extra help!


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