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Adjuster Portal

The three “P’s” in all business environments that utilize cloud-based services are: productivity, performance and profit. Altoserv is your partner to empower those goals, especially during the incredibly competitive times currently being faced. Whether you are an insurance carrier, independent adjuster, or any business that adjusts content insurance claims, Altoserv has the ways and means for you to bring consistency, increased productivity, and cost savings without investing in or deploying expensive and cumbersome technologies.

Altoserv’s cloud-based service places total control of the contents adjusting process in your hands, with:

  • 24/7 online availability without the need to install end-user software
  • Real-time filing / valuation and closure with less human error
  • Access to 750M+ replacement products from 3,000+ retailers
  • Fully automated LKQ matching and depreciation
  • Reduction in cycle time
  • Consistency in claims handling

Fully Automated Pricing

Altoserv has fully automated the process of identifying the LKQ selections for replacement of claim items. Our proprietary technology speeds the process of pricing a claim by identifying the best LKQ replacement for the claim item from millions of available items. We also automatically apply deprecation, further reducing the time it takes to process a claim.


Many insurance companies currently allow their adjusters wide latitude in how they approach settling a claim. This typically means each adjuster takes their own approach and the company is left without a consistent standard. This lack of consistency costs money. Third-party challenges often take advantage of this problem. In addition the company is not able to readily understand the variances in settlement costs without a standard approach to compare to.

Reduced Cost

Altoserv can reduce your claims administration cost by up to 50%. Ask your salesman how we can save you money.

Management Oversight

Management needs the ability to observe how claims are being adjusted. Insurance companies need to be able to audit claims for consistency, accuracy and adherence to company standards. Altoserv meets those criteria by providing online access to claims. Altoserv provides the necessary management tools from closed claims to real-time observance of claims in the process of being adjusted.

Ease Of Deployment

Access to Altoserv’s online service is readily accessible by any adjuster with a computer and a browser. Gone are the requirements of expensive configuration, new hardware purchases and customization to deploy and integrate a solution. Altoserv is a standalone solution that can be deployed to your workforce in a matter of minutes.


Altoserv records claim items, LKQ replacements, retailers and more. A comprehensive set of reports is available in PDF and XLS format. Custom reports are available as well.


Altoserv has built its online service with industry standard security, utilized by the largest and most sophisticated financial service organizations. Communication is secured with SSL encryption between the browser and the server and data resides in SQL databases that are routinely backed up to prevent data loss.

Choice Of Services

Altoserv enables you to benefit through two types of access:

  • Direct access and use by your adjusters
  • Contents data entry services where you provide the claims and we provide the labor

    • Either way, the problems of consistency and lack of oversight are gone. And reduced claims payouts will enhance your bottom line.

      Easy Decision

      Easy is the key word for you and your company.

      • Easy to deploy
      • Easy to use
      • Easy on the bottom line

      Altoserv gives you TCA, Total Competitive Advantage!

Easy-to-use and accurate, Altoserv provides consistency for all claims processed by your adjusters.


  • Insurance Carrier
  • Independent Claims Adjuster
  • Managing General Agency
  • Third Party Administrator

Contents Data Entry Service

  • Altoserv can help with your claims work load. We rapidly provide you with an accurate valuation report prepared by our experienced team. From a small loss to a total loss, Altoserv’s CDES is your solution.
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Special Pricing

  • Altoserv has negotiated special pricing for members of various professional associations.

Contents Data Entry Service

    Contents Claims do not need to be tedious and time consuming.

    Are you buried in a large backlog of contents claims? Altoserv can help you by offloading the tedious tasks of preparing inventory lists, finding and assigning LKQ items, and preparing reports that you can review to perform the adjusting function on.

    Email your voice dictated inventory walk through, or

    Fax / Email your written inventory sheets, or

    Complete our custom Excel based inventory spreadsheet for even faster turnaround.

    We are fast and efficient and use this same cloud-based service to prepare the inventory and price each item. Reports will be provided to you in Acrobat PDF or Microsoft Excel format and rapidly delivered electronically.

    Remember...when you ask Altoserv to do the contents valuation and report generation, you get all of the work and report for one low price.

    Give us a try today. Contact our CDES Team

Overworked? Overdue backlog of claims? Altoserv's contents data entry service can take over and reduce your stress levels. By serving up the lowest replacement cost available in real time, the service saves your company time and money.

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How To Protect Your Home From The Elements
Posted 08-05-2014 by Steig Westerberg

There are some weather situations that are so severe we just have to hunker down and hope for the best. But that doesn't mean we are completely powerless. Some simple steps can give your home a fighting chance when faced with Mother Natures wrath.


Since your roof is the first line of defense against the elements keep it in good repair. A regular inspection will help you find and fix small issues before they become bigger issues. The time to identify a problem with your roof is before the storm not after you have water in your living room.


Start here: periodically check for cracks around the chimney. Also inspect flashing and roof vents for damage. Replace or repair damaged flashing or vents.


Also inspect the shingles. If one or more is damaged you can replace them pretty easily. If you aren't comfortable getting on the roof, hire a professional.


Also, keep your roof clear of debris, particularly the valleys of your roof. This will ensure that water flows off your roof the way it was intended to do rather than pooling and leaking into your home.


Keep gutters clear too so the water won't overflow the gutter and pond around the foundation of your home which may lead to water in your basement.


If you're in an area prone to hurricanes, or just very high  wind, it can be helpful to have plywood ready to put over your windows. Having the plywood cut to the appropriate sizes and ready to go is important. 


If you don't want to deal with the hassle of storing a lot of plywood, there are other products available that may be easier to work with. Everything from Kevlar window coverings to man made materials that are lighter and easier to work with than plywood but still offer great protection are available.


Garage doors are also very susceptible to high wind. In many cases you can either buy or build a simple additional support brace for your garage doors.


To protect your home from frigid winters try these tips:


1. Make sure your home is kept at at least 65 degrees F even if you're not there. This is important because the areas behind your walls, where your pipes are located, are going to be significantly colder than the interior spaces. If your home is less than 65 degrees you run the risk of frozen pipes.


2. Make sure you know where the water main for your home is located and how to turn it off. 


3. Remove hoses from all outside spigots prior to freezing temperatures.


4. Keeping both hot and cold faucets open a little may prevent pipes from freezing in extreme temperatures. If you discover frozen pipes you can thaw them yourself or call a plumber right away before they burst.


Of course, the exact precautions you need to take to protect your home will vary depending on your location and climate and the weather events you are most likely to encounter.


An overall good rule of thumb is to keep up with the maintenance of your home and repair or replace any parts of your home that are too old or have been damaged. 


When it comes to maintenance your home is similar to your car: take care of little things as soon as possible so they don't become big things.


And, make sure that you you have the right type and amount of insurance coverage. Keep all your insurance information safe and secure with Altoserv's safe and reliable online storage. 


You want to get back to normal as quickly as possible, keeping your insurance information safe and available will make it easier.


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